![]() If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links. If you don't see the "Connect to iTunes" screen, try these steps again. You should see the following "recovery mode" alert: ![]() When this screen appears you can release the Home button:ĥ. This feature is designed to protect your device safe, which can stop anyone else from using your iPhone, iPad, or iPod touch if it’s ever lost or stolen. Activation lock, or iCloud lock, is one of features included in Find My app on iOS devices. Continue holding the Home button until you see the "Connect to iTunes" screen. So, people often ask questions like what is iCloud activation lock. Click the Action pop-up menu () in the top-right corner of the page, and then select Show bypass code from the pop-up menu. Click on the device for which you need to bypass the activation lock. Let the device charge for at least ten minutes, and then start with step 2 again.Ĥ. Supervised iPad or iPhone devices enrolled via Automated Device Enrollment or Apple Configurator. Note: If you see the battery charge warning, While pressing and holding the Home button, reconnect the USB cable to theĭevice. Sleep/Wake and Home buttons at the same time. * If you cannot turn off the device using the slider, press and hold the Until the red slider appears, then slide the slider. Turn off the device: Press and hold the Sleep/Wake button for a few seconds One end of the cable connected to your computer's USB port.Ģ. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave If your iOS device is already in recovery mode, you can proceed immediately to step 6.ġ. If none of the above work for you, then :įollow these steps to place your iOS device into recovery mode. IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen Check whether youre behind a proxy server. The Support and Recovery Assistant app runs on Windows PCs and can help you identify and fix activation issues with Office 365. IOS- Forgotten passcode or device disabled after entering wrong passcodeįorgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support Identify and fix activation issues by using the Support and Recovery Assistant for Office 365. If your problem is actually the lock screen's passcode: In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone. If you can't activate your iPhone - Apple Support Return it for a refund, if you can, or take it to an Apple store for an exchange provided they will help you. If you don't have it and cannot get it, then the device is useless to you. It requires the Apple ID and password of the original owner.
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